Bikes & Scooters support

Help with unlocking rides, parking, payments, and reporting damaged vehicles.

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Pick a topic to get specific answers.

Topic

Using Bikes & Scooters

How the Bikes & Scooters app and dashboard work day to day.

An overview of how using bikes & scooters works on Ntumai and how to get help fast.

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In-app help

Fastest path. Open the order or trip and tap 'Help'.

Open the app
Call us

Local team, local hours. +260 970 000 000.

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Email

Non-urgent issues: support@ntumai.app

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