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Technical issues

App crashes, login problems, GPS glitches, OTP errors.

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Bikes & Scooters
  • Using Bikes & Scooters
  • Account settings & vehicles
  • Payments & taxes
  • Technical issues
  • Safety
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All Bikes & Scooters topics

Articles in Technical issues

  • I can't log into my account

    Steps to recover access to your Ntumai account.

  • The app crashes when I open it

    Quick fixes if the Ntumai app keeps closing on you.

  • My location is wrong on the map

    Improve GPS accuracy on Android and iOS.

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Ntumai

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